Frequently Asked Questions

Why don't you call it "cheese?"

State labeling laws in California prevent us from calling our product "cheese," however it is made and aged in the same way traditional artisan dairy cheese is made, and is very much the real thing, just plant-based!


Is it sliceable?

Yes! If you are looking for exceptional, sliceable vegan options for your cheese board, Reine vegan artisanal tree nut rounds are perfect! Reine cheeses are thick and spreadable as they warm from the fridge. To cut wedges for your platter, freeze for 20-30 minutes before slicing with a sharp knife.

Does it melt?

Generally vegan "cheeses" that melt do so from added saturated fats, gums and starches—We prefer to keep the quality of our ingredients healthful and free from additives. Therefore, while our tree nut rounds do not melt, they heat well and can be incorporated into any dish, salad, pizza or appetizer.

Is it Organic?

We use certified organic ingredients whenever possible, which have been verified and registered as Organic by the state of California.


Does it contain Gluten?

None of our cheese wheels or fruit jams are made with gluten or gluten-containing ingredients. Occasionally our cream cheese spreads have vegan graham crackers, which will always be listed in the ingredients.


Is it Vegan?

Absolutely! None of our products contain animal products, milk, milk derivatives, dairy, lactose or honey. Our tree nut rounds are certified vegan by which require a rigorous vetting process.

Does it contain GMO?

Our products do not consist of, nor contain, nor are produced from genetically modified organisms.

Do your products contain soy?

No. Our products are soy-free.


Do Reine's artisanal tree nut rounds contain live probiotics?

Yes! Ingredients are heated at low temperatures to create an optimal environment for healthy probiotics to flourish while not altering the concentration of the nutritional profile. We do not cook off (kill) the live, healthy cultures present in our tree nut rounds at any time during the manufacturing process. We use a propriatary blend of 5 vegan probiotics (not all are vegan.)

Is it Raw?

Technically no cashew product is raw since they are steamed at high temperatures to remove the outer pod. Raw cashews contain urushiol, a resin that is toxic if ingested and can cause rashes or burns if it contacts the skin.

To remove this substance, cashews must go through a rigorous roasting or steaming process to ensure they are safe to eat. This is why cashews for purchase are always pre-shelled.

How should I store Reine vegan tree nut rounds?

Refrigerate up to 30 days or freeze for up to 3 months. Our tree nut rounds are wrapped in specialized doubly-ply cheese papers that we have custom-made in France. These wrappers allow your rounds to breath and continue the aging process while absorbing any natural moisture or condensation that may occur during transit or shelf-time or as a result of thawing. This preserves the probiotic activity and extends shelf life. If you do not plan to eat or freeze within a week or so, we recommend unwrapping the cheese to store in wax paper or covered lightly with plastic wrap or a cloche to allow the condensation during transit to dry out and the cheese to breathe/last longer.

My cheese arrived slightly moist. Is this normal?

Condensation from ice in your package may cause moisture and is not a concern. Because we use no preservatives or emulsifiers, natural oils may migrate to the rind from the ground cashew base and is not unusual (like oil separation of natural peanut butter.) One trick is to re-wrap the cheese in a clean, absorbent paper towel and chill down by refrigeration for 1-2 hours or freeze for 30 minutes before consuming.


Will freezing alter the tree nut round's nutritional value or flavor?

Absolutely not! Our tree nut rounds freeze and thaw very well. The nutritional value, texture or taste is not altered by freezing. While frozen, the live cultures in the rounds “sleep," and revive upon thawing to continue the natural aging process in your fridge.

Payment Method

We accept all major credit cards and paypal.

Shipping Information

Shipping is by 1-2 day priority mail and goes out out on Mondays, Tuesdays and Wednesdays only (to avoid your shipment sitting in a warehouse over the weekend.) Same day/same week shipping not guaranteed. We are unable to accommodate Saturday/weekend delivery or any specific hours. 
We do not ship to Alaska, Hawaii, P.O. Boxes or internationally.

Shipping cost depends on your location and is out of our control. We do not profit on shipping prices. Perishable items require cold packaging (insulation/ice packs) which adds to the weight, therefore the cost. To make the shipping cost worthwhile, consider adding additional items into one cold shipment and freeze what you do not intend to use right away. 

Please be available to receive your item or arrange delivery to work/family/friend for prompt refrigeration.


Due to the nature of food items and public food safety, we are unable to offer returns. Please contact us with any concerns at

Covid Precautions

The owner/founder is a registered health care provider with 20 years experience in human nutrition, microbiology and high-level sanitation programs. We employ rigorous sanitation and disinfection protocols that align with local, State and Federal guidelines and our products are routinely lab-tested. We undergo Covid-specific inspections with the Ventura County Department of Health with zero deficiencies. Rest assured, we take risk-mitigation very seriously and do everything possible to protect you, ourselves and our employees. As a result, we are shorter staffed than usual and may run out of stock of some items or experience delays in shipping. 

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